Technology
Call Divert: How to Cancel Call Forwarding on MTN
How do I cancel call forwarding on MTN? Are you searching for how to cancel a call divert on MTN? This is a complete guide on how to cancel call forwarding on MTN.
Call Divert or Forwarding
There is a high possibility that your phone call has started diverting to another number whether you did it knowingly or not.
Call forwarding on MTN is a special service that can be accessed by both prepaid and postpaid customers. Being one of the best internet service providers, MTN allows users to divert or forward their calls to another number, especially, when they are on another call, busy, not answering calls, or unreachable.
So, if you find out that your call is usually being diverted or forwarded, it’s either you activated the call forwarding yourself or someone does it for you. The latter can be a risk as it means somebody else is listening to your conversation with others.
There is a way to deactivate or cancel such call forwarding on your MTN number. All you need to do is to learn how to cancel call divert on your MTN and you are good to go!
How To Cancel Call Forwarding on MTN
As said earlier, you can cancel call forwarding on your MTN number if you intend to. Since MTN allows you to activate such services freely, you can also deactivate them.
Meanwhile, to disable call forwarding on MTN, you need to be sure of which type of call forwarding was activated. Does your call divert to another MTN number when you are busy or unreachable? Is it when the call is unanswered?
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Codes to Cancel Call Forwarding on MTN when Unanswered
If your call is being diverted anytime you are not picking up, below are the codes you can use to manage such situations.
- Dial *#61# to deactivate call forwarding on MTN when unanswered
- You can also check if your call is being forwarded by dialing *#61#
Note: To divert calls on MTN to
another number when your call is unanswered. Dial **61* (the Number you want your call to divert to) *11#. For example, Press **61*08123456789*11# to forward your calls when unanswered to 08123456789.
Here’s a guide on how to port from any network easily if you can’t remember the other number you want to divert to.
Codes to Cancel Call Forwarding on MTN when Busy
You can also cancel call divert on MTN when your line is busy or on another call. Follow these to cancel call diverts on your MTN number
- Press *#67# to deactivate call forwarding on MTN when unanswered
- You can also check if your call is being forwarded by dialing *#67#
Also, you can activate call forwarding on your MTN number by pressing **67*(the Number you want your call to divert to)*11# on your phone. For instance, Press **67*08123456789*11# to forward your calls when unanswered to 08123456789.
Codes to Cancel Call Forwarding on MTN when Unreachable
Some people’s calls get diverted when they are unreachable or due to poor networks. Follow these steps to disable call forwarding on your MTN number when unreachable.
- Dial *#62# to deactivate call forwarding on MTN when unanswered
- You can also check if your call is being diverted by pressing *#62# on your phone
Furthermore, you can activate call forwarding on your MTN number by pressing **62*(the Number you want your call to divert to)*11# on your phone. For instance, Press **62*08123456789*11# to forward your calls when unreachable to 08123456789.
Codes to Cancel all Call forwarding on MTN
Are you confused about what type of call divert on your MTN line was activated? You can cancel any call forwarding on your MTN line by just dialing #002#. Use ##21# to check the status of your MTN line.
Further, you can activate all call forwarding on your MTN line whether unanswered, unreachable, or busy. Just dial **21*(the Number you want your call to divert to)*11# on your phone. For instance, Press **21*08123456789*11# to forward your calls when unreachable to 08123456789.
Conclusion
To cancel call forwarding on the MTN line is easy and free as well as activating it. All you need to do is to know the right code to deactivate the call forwarding and you are good to go!
Although charges are usually applied to this service when the call is being directed, it is not costly. Your airtime will only be deducted at the normal call rate from the previous MTN line.